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Delivery & Shipment Policy

Last updated: 6 August 2026. These terms apply to business customers buying for commercial use or resale. Cochin Wood Industries does not sell to consumers.

This policy explains how we dispatch and deliver bulk orders. It forms part of our Terms & Conditions of Sale.

1. How orders are dispatched

We supply by the truckload within India and by container for export, and a full load may be mixed across thicknesses and products. Part-loads within India and LCL consolidation for export are available where the route and quantity allow; the practical minimum for your destination is confirmed on the quotation. We do not ship parcels or single sheets.

2. Production and dispatch

Stock catalogue items load within 7–10 working days of receipt of advance. Made-to-order panels and fabricated crates load within 15–20 working days of receipt of advance. The dispatch date is stated on the proforma invoice.

3. Loading and the loading plan

  • Every export quotation includes a loading plan showing sheets per container with net and gross weight.
  • Whether a container fills before it reaches its weight limit depends on panel thickness and measured density. A 20 ft box normally runs out of space first; a 40 ft high-cube normally reaches its payload first. The loading plan states which limit governs your order.
  • The final plan depends on the carrier's payload limit and on road weight limits at the destination, which differ by country and state.
  • Loading is loose or palletised as stated on the proforma invoice. Palletising protects edges and speeds unloading but reduces the quantity per container.

4. Freight, Incoterms and charges

Freight is quoted for each order against the agreed Incoterm under Incoterms 2020. Export terms follow Incoterms 2020 and are always quoted with their named place or port. FCA is normally used where a sealed container is handed to your carrier at our premises or at a Cochin terminal. FOB applies where we deliver the goods on board the vessel you nominate. CFR and CIF are available where quoted. Where we quote CIF, marine cover is arranged through our freight forwarder, and the cover in force is stated on the quotation and on the proforma invoice. Tell us before the order is confirmed if your contract or your bank requires a particular level of cover, so it can be arranged and priced. The price on the proforma invoice covers only what the stated Incoterm covers. Destination charges, import duty, clearance, inland haulage beyond the named place, demurrage and detention are yours unless the proforma invoice says otherwise.

5. Documentation

Each export shipment includes the commercial invoice, packing list and the transport document issued for the agreed mode and sale term. Where wood packaging is regulated under ISPM-15, the authorised mark applied under NPPO authority is the normal evidence that an approved treatment was used, and ISPM-15 section 3.1 makes a separate phytosanitary certificate unnecessary for that packaging. A treatment certificate is supplied where the quotation states it, and a fumigation certificate only where fumigation was actually carried out. A certificate of origin and any further destination-specific documents are included where required. Tell us before the proforma invoice is issued if your bank, your customer or your customs authority requires anything further.

6. Delays

We will tell you as soon as we know of a delay to a confirmed dispatch date. Port congestion, carrier roll-over, vessel schedule changes and weather are outside our control and are covered by the force majeure clause in our Terms & Conditions of Sale.

7. Contact

Cochin Wood Industries Private Limited, CIN U20219KL2021PTC072862, GSTIN 32AAJCC9689H1Z5, 15-236/B, Thoppilan Building, Vattakattupady, Rayamangalam, Perumbavoor, Ernakulam, Kerala 683542, India.
Telephone +91 95674 10175 · sales@cochinwood.in