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Cochin Wood Industries
Cochin Wood Industries

Privacy Policy

Last updated: 6 August 2026. This policy covers personal data collected through www.cochinwood.in.

Cochin Wood Industries Private Limited, CIN U20219KL2021PTC072862, 15-236/B, Thoppilan Building, Vattakattupady, Rayamangalam, Perumbavoor, Ernakulam, Kerala 683542, India is the data fiduciary for personal data collected through this website. We sell plywood and wooden packaging to businesses. This site has no shopping cart, takes no payment and creates no user account.

1. What we collect, and why

The personal data this website handles is, first, what you type into the quote form:

  • your name and company;
  • your email address and telephone number;
  • the products you tick, your destination, and the enquiry note you write.

We collect it for one purpose: to prepare and send you a quotation and to correspond about that enquiry. We do not use it for anything else, and we do not build a profile from it.

If you email, call or message us instead, we hold whatever you choose to send, for the same purpose. Separately, our service providers process limited network, device and security data when you visit. Cloudflare delivers the site and provides privacy-first analytics, and Cloudflare Turnstile checks that the quote form is not being submitted by a bot; both receive your IP address and basic browser and device information. The contact page embeds a Google map, and Google receives similar data when that map loads. Your enquiry is stored in our own application at app.cochinwood.in, which is where our sales team works it. We do not pass it to a third-party CRM.

2. Where it goes

The form posts to our own application on this domain. It is not sent to an advertising network or a data broker. We share it only where a specific enquiry needs it - for example a transporter or freight forwarder handling your delivery, or our bank for an export document - and only to the extent needed. We do not sell personal data.

3. How long we keep it

Enquiries that become orders are kept with the order records for as long as tax, customs and company law require. Enquiries that do not become orders are kept for 12 months after the last substantive contact and are then deleted or anonymised, unless law, an active dispute or an agreed longer sales cycle requires us to keep them. You can ask us to delete yours sooner.

4. Your rights

We accept the requests below now. The Digital Personal Data Protection Rules 2025 were notified on 13 November 2025 and the Act is commencing in phases: the Data Protection Board and the definitional provisions took effect on 13 November 2025, the consent-manager provisions take effect on 13 November 2026, and the remaining substantive obligations and rights take effect on 13 May 2027. We honour the rights below now, ahead of that date. You may ask us to:

  • tell you what personal data of yours we hold and what we have done with it;
  • correct anything inaccurate or incomplete;
  • erase it, where we are not required to keep it; and
  • withdraw consent at any time. Withdrawal does not affect processing already carried out, and we may still keep data where law, an active order or a dispute requires it.

Write to the address below and we will respond. If you are not satisfied with how we have handled your request, you may complain to the Data Protection Board of India.

5. Cookies

This website sets no cookies of its own. We use Cloudflare's privacy-first web analytics to count page views and see which pages are read: it sets no cookie, stores no identifier, and cannot follow you to another website. There is no advertising cookie and no cart to keep alive. Our network provider may also set a short-lived security cookie to block automated abuse. It is set by the provider for security purposes and we do not use it to identify you. If we ever add analytics that do use cookies, we will say so here and ask for your consent first where the law requires it.

6. Children

This is a business-to-business site and is not directed at children. We do not knowingly collect personal data from anyone under 18.

7. Changes

If this policy changes we will update the date at the top. Material changes will be described here rather than made silently.

8. Contact and grievances

For any question about this policy, or to exercise a right above, write to our Grievance Officer:
Edwin David, Grievance Officer, Cochin Wood Industries Private Limited, CIN U20219KL2021PTC072862, 15-236/B, Thoppilan Building, Vattakattupady, Rayamangalam, Perumbavoor, Ernakulam, Kerala 683542, India
Telephone +91 95674 10175 · info@cochinwood.in

This policy is under review by legal counsel. If anything here conflicts with a written agreement between us, the agreement governs.